PGS Gold & Coin

Collector notes

Visiting a coin shop

A few notes before you walk into PGS Gold & Coin in Villa Park, IL. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Do not walk in at closing with a suitcase

   Five minutes to close is time to pick up a hold, not to dump an estate. Large lots take time to weigh, look up, and talk through. Call earlier in the day and ask when they can give you a proper look. A shop that is locking the door still has to balance the register and get home.

2. 02

   They do not have to buy what you brought

   A shop can pass on tokens, damaged coins, or a category they do not handle. “We don’t buy that” is information. Ask who might. Do not argue them into a box they cannot use. A clean no today keeps the door open next time.

3. 03

   Do not ask them to come out to the car

   Bring the coins inside. A dealer should not leave the store to look at a trunk. It is a safety issue for them and for you. If the lot is heavy, make two trips or ask if they have a cart. The work happens at the counter.

4. 04

   A real look takes more than thirty seconds

   Dates, mint marks, damage, weight, and whether something is collectible or melt all take time. Do not rush a careful dealer. Do not dump two hundred coins and ask for a number while you check email. Stay with the lot. Answer questions.

5. 05

   If there is a card or check policy, they will tell you

   Do not guess at percentages. Do not argue from what another shop does. Ask what this shop does, listen, and decide. Policies differ for a reason. The honest move is a straight question, not a speech about “what everyone else charges.”