Keller's Pawn #2

Collector notes

Visiting a coin shop

A few notes before you walk into Keller's Pawn #2 in Tunica Resorts, MS. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   What happens at the counter is private

   Do not repeat another customer’s name, address, or what they sold. Do not film the register. Shops are small towns. Discretion is part of being a decent visitor. It is also how you get treated like one.

2. 02

   Never step behind the counter

   That side of the glass is staff only — even if you “just want to show them something in better light.” Hand the coins across. Wait to be invited if they have a viewing area. Crossing the rail uninvited is how visits end early.

3. 03

   What is in the case today may be gone tomorrow

   Coin shops turn inventory. A picture from last month is not a hold. If you want a date or a grade, call or start a want list. Showing up and hoping the exact piece is still there is how people get disappointed.

4. 04

   Call ahead with a large collection or an estate

   A suitcase is not a walk-in impulse. Tell them roughly what you have and when you can come. They may want a second set of hands or a block of time. That is how you get a fair look instead of a glance between other customers.

5. 05

   Decide how you want to be paid before the offer

   If you are selling, know whether you need cash today, a check, or time to think. Changing the method after they have made a number can change the number. A clear “I would like a check if we agree” at the start saves a second conversation.