Hard Asset Management

Collector notes

Visiting a coin shop

A few notes before you walk into Hard Asset Management in Brentwood, TN. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   “Best I can do” is a sentence, not an insult

   They have to sell it, hold it, and stay in business. You can say no. You can ask if they can do better on part of the lot. You should not treat a firm number as a personal slight. A calm “I need to think about that” is enough.

2. 02

   What happens at the counter is private

   Do not repeat another customer’s name, address, or what they sold. Do not film the register. Shops are small towns. Discretion is part of being a decent visitor. It is also how you get treated like one.

3. 03

   Show week can empty the shop — or pack it

   If the dealer is on the road, the store may be closed or on shorter hours. If they just got back, they may be unpacking. Check this listing for upcoming shows and call if your visit is important. It is not personal. The bourse is part of the business.

4. 04

   Give the counter some room

   Lean on the glass, hover over an open box, or park six relatives at the rail and nobody can work. Leave space for the dealer to move trays, use a loop, and talk privately. Extra people can wait in the shop or the car unless they are needed to decide.

5. 05

   Do not assume every shop takes a credit card

   Many do. Some do not. Some take cards on retail and prefer another method when they are buying from you. None of that is a trick. Ask, “Do you take cards?” before you empty your wallet. If they say no, that is an answer, not a negotiation.