Gold & Diamond Exchange

Collector notes

Visiting a coin shop

A few notes before you walk into Gold & Diamond Exchange in Ellington, CT. These rotate daily. They are general collector etiquette from CDXList — not this shop’s house rules. When something is unclear, ask the person at the counter.

1. 01

   Tell them if a coin is damaged, cleaned, or already graded

   Hiding a problem wastes time and trust. “This one was cleaned” or “this already came back from PCGS” is useful. Dealers would rather adjust than feel tricked. Honesty on the small things makes the rest of the visit easier.

2. 02

   You do not have to announce what you paid

   “I have three thousand in this” is not a grade or a melt value. It puts the dealer on defense and does not change what the coin is. Tell them what it is, where it came from if that matters, and what you want to do. Let the piece speak, then talk numbers.

3. 03

   A hold is a promise. Mean it.

   If they hold a coin for you, ask how long and how you pay. Come back or call. Do not park the same piece at two shops. Dealers remember the customer who used a hold as a free option. They also remember the one who did what they said.

4. 04

   Decide if you are selling all of it or part of it

   “I need this gone” and “I only want to sell the silver” lead to different offers. Decide before you sit down. Changing the goal halfway through wastes their time and yours. It is fine to keep a piece that is sentimental. Say which one.

5. 05

   Ask if they buy the whole lot or select pieces

   Some shops write one number for the box. Some pull the coins they can use. Neither is wrong. Ask which they do before they start. If you need everything gone today, say that. If you only want to sell the silver, say that too.